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Frequently Asked Questions (FAQs)

Shopping Information

My order hasn't arrived yet. Where is it?

Your order is on the way to your desired location, for further inquiry you can contact on +9779866335264

Do you deliver on public holidays?

Yes, we deliver on public holidays.

Do you deliver to my city or house?

We can deliver to your city but not at your house, at home delivery is available only within Kathmandu valley.

Is next-day delivery available on all orders?

Yes,  Next-day delivery is available on all orders.

Do I need to be there to sign for delivery?

No, you don't need to be there. But we recommend you to collect your product yourself. 

Payment Information

What are the payment Options?

We have Khalti, Nepal payment solutions and Esewa. Also bank transfer options available.

Do you Offer Cash on Delivery?

Cash on Delivery option  is only available to Buyers inside Kathmandu valley. 

Can I pay from outside Nepal?

Yes, you can pay from outside Nepal as well.

Need a Help?

  • 9802078520
  • 9866335264
  • IT Plaza, Kamladi, Kathmandu
  • sales@onlineit.com.np

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